Mark Otter spent the early years of his career learning the ropes of franchising on the restaurant side. He spent 7 years as a division president for a national burger brand, and before that 5 years as a franchisee of an upscale steak and seafood brand. Four years ago, when he saw an opportunity to step into the C-suite at MassageLuXe, he jumped right in. Today, he is president and CEO of the spa brand, which offers massages, facials, and waxing.
Read the full article here: https://www.franchising.com/articles/prepare_for_takeoff_massageluxe_preps_for_an_explosion_of_growth.html.